which means more expectations for the function, a thirst for data to drive decisions around people, more interest from the C-level, and more demands from the C-level as well. There’s an elevated role for the CHRO, 1 Chief human resources officer. What has this crisis meant for the role of HR?ĭavid Green: Well, I suppose it’s been HR’s chance to shine, and in many companies, it has. It’s obviously been a massively challenging crisis that has put both lives and livelihoods at risk for employees across the globe. Lucia Rahilly: So, David, we are closing in on two years of the COVID-19 pandemic. The McKinsey Talks Talent podcast is hosted by Lucia Rahilly. In this episode of McKinsey Talks Talent, HR expert David Green, coauthor (with Jonathan Ferrar) of Excellence in People Analytics (Kogan Page, July 2021), speaks with McKinsey’s Bryan Hancock and Bill Schaninger about a talent market in the throes of changes-and how HR leaders can use people analytics to navigate the current inflection point successfully. And leaders are grappling with the hybrid dilemma-what an imminent return to the office might look like and why.
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